Die navorsing toon dat die tradisionele navorsings-benadering in n komplekse sosio-tegniese omgewing fundamenteel reaktief is, en dat dit nie altyd die gewense resultate teweeg bring nie. Hierdie artikel bespreek van die uitdagings wat ondervind word wanneer daar navorsing gedoen word in 'n komplekse sosio-tegniese stelsel.
This article describes the design of a research tool using a design science research methodology that can be used for such investigations and improvement identification and evaluation activities. The literature suggests that approaching the research from a problem investigation and problem improvement point of view will provide better results. The result of this research is that a conventional research approach is fundamentally reactive, and does not always produce the desired results when applied to such a complex socio-technical system. This article presents research relating to the challenges of conducting research in a complex socio-technical system. Benadeĭepartment of Engineering and Technology Management, Graduate School of Technology Management, University of Pretoria, South Africa The Design Of A Research Tool For Conducting Research In A Complex Socio-technical System
